Privacy Policy

Welcome to Taham Tech (“we”, “our”, “us”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from tahamtech.com.bd (the “Website”) or use any of our related services. By using our website, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We collect information from you to provide a better shopping experience and improve our services. The information we collect includes:

a. Personal Information

When you register or place an order, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party gateways)

b. Non-Personal Information

We may collect non-identifiable data such as:

  • Browser type, IP address, device information
  • Pages visited, time spent, and referral source

c. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences
  • Enable shopping cart functionality
  • Analyze website traffic and improve performance

You can manage or disable cookies through your browser setting

2. How We Use Your Information

We use the information collected to:

  • Process and deliver your orders
  • Communicate updates, offers, and promotional messages
  • Improve website functionality and customer experience
  • Manage your account and payment history
  • Prevent fraud and ensure secure transactions
  • Comply with legal obligations

a. How We Protect Your Information

We apply appropriate technical and organizational measures to safeguard your data:

  • SSL encryption on all pages where personal data is entered
  • Secure payment gateways that comply with PCI-DSS standards
  • Restricted data access for authorized personnel only

While we do our best to protect your data, no method of transmission or storage is completely secure. You use the service at your own risk.

b. Sharing Your Information

We never sell or rent your personal data to third parties. However, we may share information with trusted partners to operate effectively:

  • Delivery Partners: To deliver your orders
  • Payment Gateways: To process payments securely
  • Service Providers: For analytics, email notifications, or customer support
  • Legal Authorities: If required by law or for fraud prevention

All third-party partners are required to keep your data secure and use it only for the agreed purpose.

3. Your Rights

As a user, you have the right to:

  • Access, update, or correct your personal data
  • Request deletion of your account or personal information
  • Withdraw consent for marketing communications at any time

To exercise these rights, contact us or through your account settings.

a. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal and tax obligations
  • Resolve disputes or enforce our agreements

When no longer needed, data is securely deleted or anonymized.

4. Email and SMS Communication

By creating an account or placing an order, you consent to receive:

  • Order confirmations and updates
  • Transactional messages related to delivery or returns
  • Promotional emails, SMS, or push notifications (which you can opt out of anytime)

You can unsubscribe by clicking the “Unsubscribe” link in our emails or replying “STOP” to SMS messages.

Third-Party Links

Our website may contain links to other sites not operated by us. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically for the latest information.

If you have questions, concerns, or complaints regarding this Privacy Policy, please contact us.